Guides
No surprises: the arrival window, the walk-around, what gets treated inside and out, how long it takes, and why you'll still see a few bugs afterward.
7 min read
Booking a service you've never used is uncomfortable when you don't know what's about to happen in your house. So here's the whole thing: your first pest control visit in Kennewick, start to finish, including the parts nobody mentions until you ask.
Plan on 45 minutes to an hour. You get a two-hour arrival window, the technician walks the property before treating anything, then treats the exterior perimeter, entry points, eaves and — if you want it — the interior. You'll get a summary of what was done afterward. You do not need to leave, and you don't need to clean first.
We book in two-hour arrival slots from 8am to 8pm, six days a week (we're closed Sundays). You'll know which technician is coming, and they call or text ahead. You don't have to burn a whole day waiting.
This is the part that separates a real service from someone spraying a perimeter and leaving. The technician walks the whole property first: where the pressure is coming from, what species you actually have, where they're entering, and what's inviting them — the sprinkler hitting the siding, mulch piled against the foundation, the woodpile against the garage, the shrub touching the eave.
Correct identification happens here, and it changes everything downstream. Odorous house ants, pavement ants and carpenter ants get three different treatments; guessing wastes your season.
Pets, kids, anyone pregnant or chemically sensitive, the aquarium, the vegetable garden, where the children play. Say all of it — it shapes what's used and where. Full detail on that is in Is Pest Control Safe for Kids and Pets? 6 Facts.
The foundation perimeter barrier, eave and web sweep (de-webbing), granular application in the yard where needed, and treatment of entry points: weep holes, utility penetrations, door sweeps, hose bibs, garage door corners. In this area, that exterior work carries most of the result, because irrigation pulls pests to your foundation line from dry surrounding ground.
If you want interior treatment, it's cracks, crevices, voids, plumbing entries and the backs of cabinets, plus bait where ants are trailing. It isn't a blanket spray of your living space, and it's never required — plenty of our customers run exterior-only and do fine.
The technician documents the visit and you get a summary afterward: what was treated, which pests were addressed, and anything they noticed that needs your attention — a failed door sweep, a sprinkler soaking the siding, a crawl space vent screen that's gone.
This is the single most misunderstood part of a first service, so it's worth being blunt: activity often increases for a few days. Products push pests out of harborage, and ant bait has to be carried back and shared through the colony before anything dies. Expect 3–10 days for ants, a couple of weeks for a heavier problem. If activity hasn't clearly dropped after two weeks, that's what the free re-service is for — call us and we come back at no charge.
Very little, honestly:
You'll be told which technician is assigned, and they call or text before they head over. Everyone on our crew is licensed through the Washington State Department of Agriculture, which is the licence any company in this state has to hold to apply pesticides commercially — you're entitled to ask to see it, and we're happy to show it.
We also try hard to send the same person back to the same property. It sounds like a small thing; it isn't. A technician who has been to your house before already knows the corner of the garage where the widows keep returning, that your neighbour's woodpile is the ant source, and which vent screen failed last spring. That's context you'd otherwise have to re-explain four times a year.
Worth being straight about the boundaries, because the industry is not always clear on them:
If your problem turns out to be one of these, we'll say so on the first visit rather than treating around it and charging you for a service that was never going to work.
For exterior-only, no — as long as we can reach the perimeter and any gates are unlocked. For interior work, someone needs to let us in. Either way, we'd encourage being there for the first visit if you can, because the walk-around is when you'll learn the most about your own house.
Your first visit is as low as $149 (against a standard one-time treatment price of $249), and ongoing plans run $59–109 a month depending on home size, with monthly, bi-monthly or quarterly treatment schedules. Every plan includes free re-service between visits, and we offer month-to-month with no contract if you'd rather not commit to a term.
Payment is due at the time of service. If you'd rather not put a card on file, the technician can collect cash or a check at the door — just tell us when you book.
Your next visit gets scheduled on your chosen cadence, and the technician who knows your property comes back. Each visit builds on the last: what was applied, where activity was found, and which treatments are due — the crawl space dust that's twice-yearly, the webs that need knocking down between services.
Ready? Get a free quote in about two minutes, or call (509) 222-9828. We serve Kennewick, Pasco, Richland and West Richland, and we're the highest-rated pest control team in the Tri-Cities — a 5-star average across every review we've had.
If you're still comparing companies, How to Choose a Pest Control Company in Kennewick: 9 Questions covers what to ask, and 7 Common Pests in Kennewick, WA: Complete Guide covers what you're likely to be dealing with.
Usually 45 minutes to an hour for a typical home. Larger properties, crawl space work or a heavy infestation take longer, and the technician will tell you up front if that's the case.
No. You just need to stay off interior treated surfaces until they're dry, about 1–2 hours. Most people carry on with their day.
No. Clear access to the foundation outside and under-sink cabinets inside if you want them treated — that's it. And leave visible ant trails alone; they help us find the nest.
Because it's working. Products push pests out of hiding, and bait has to travel through the colony before it takes effect. Expect a spike for a few days, then a sharp drop.
Call us and we re-treat at no charge. Free re-service between visits is part of every plan — that's the practical difference between professional service and a product off a shelf.
No — interior treatment is optional. Exterior perimeter work handles most Tri-Cities pest pressure by itself.
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